That is definitely
not your homepage.
Unexpected redirects, unfamiliar content or a broken WordPress site? Get in touch so we can review what has happened and scope the recovery work.
Assess the problem
We review the symptoms, access and available backups to understand the incident and the practical recovery options.
Clean up and restore
The recovery approach depends on the site and the compromise. We agree the required work before proceeding.
Address the underlying issues
After recovery, we can review updates, access and ongoing maintenance to reduce the likelihood of another incident.
Call us and describe what you are seeing.
Arrange secure access and assess recovery options.
Complete the agreed work and discuss ongoing care.
A couple of
useful answers.
Should I send passwords in the enquiry?
No. Tell us the website address and the symptoms. We will arrange a suitable way to handle access.
Can you quote without seeing the website?
We need to understand the condition of the site and the available recovery options before confirming the work.
What needs
to work better?
Talk to AndyTell us what you want to achieve.
We can work out the practical bit together.
